Once registered, you can use your Keystone ID and password to log in. Your email address: Keystone ID (Username): You can choose any Keystone ID you want, provided it is at least 6 characters long, does not contain blankspaces, begins with a letter, and contains only the following special characters _ - Password You need the following information to register:ģ. Please click on the 'Register Now' button to complete the registration form. Please go to and click on either the “Receiving Child Support” or “Paying Child Support” tab.We will then verify these details before re-enabling your account. Email Address associated with your account ![]() Two of the three following pieces of information:Ģ. If your account is disabled, please contact us with your Case ID and at least We noticed unusual account activity so we disabled the account and notified you.You reported suspicion of unauthorized activity on your account by some other user.You unsuccessfully attempted more than five times to login.We may have disabled your account for one of the following reasons:.Your account will be locked after five unsuccessful attempts to retrieve your password.If you answer your hint questions correctly, you will be able to reset your password. If correct, you will answer 2 of your hint questions. Click on the Forgot Password link on the login page to receive a reminder of your password.Forgot Password? - I don't remember my Password?.Do you have a Keystone ID from another Pennsylvania state government website? You can retrieve your existing Keystone ID by following the Forgot Keystone ID link.You will receive your Keystone ID by email, after we verify your information. You must provide your registered email address, first name, and last name.Click on the "Forgot Keystone ID" link on the login page to receive a reminder of your Keystone ID.Forgot Keystone ID? - I don't remember my Keystone ID?.If you don't have a Keystone ID or Password, check information available under Don't have a Keystone ID and Password.Check the Forgot Keystone ID or Forgot Password sections for more information.If so, you can use your existing ID and password to register for the Child Support Website. You may have a Keystone ID already registered on one of these sites. There are other Pennsylvania state government websites that use the Keystone ID.You will then select three hint questions and answers that we’ll use to help you reset your password. Please provide a valid email address to receive password notifications and other important alerts related to your account.You will be asked to enter a Keystone ID, Password, SSN, child support case ID, and an active email address.You must complete the registration process to get a Keystone ID and Password. Need Help Registering to Complete the Request for Support Services?.Forgot Password? – I don’t remember my Password?.Forgot Keystone ID? – I don’t remember my Keystone ID?.Not sure if I have a Keystone ID and Password?.Please locate your login issue in the list below and follow the corresponding instructions.
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